Amex GBT Neo vs. TravelBank
A side-by-side comparison based on G2 review data.
| Metric | Amex GBT Neo | TravelBank |
|---|---|---|
| Overall rating | 3.3 | 4.5 |
| Review count | 14 | 382 |
| Ease of use | 7.9 | 9.3 |
| Ease of setup | 7.3 | 9.2 |
| Quality of support | 7.9 | 9.2 |
| Meets requirements | 7.4 | 9.2 |
| NPS | -21.428571 | 65.582656 |
| Small Business | 7.1% | 41.2% |
| Mid-Market | 28.6% | 42.5% |
| Enterprise | 64.3% | 16.3% |
| Total page views | 160 | 497 |
| Total LLM citations | 1,177 | 1,319 |
Amex GBT Neo
Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.
TravelBank
The leading all-in-one expense and business travel management platform, TravelBank helps more than 45,000 companies gain control, reduce company spend, and improve employee happiness. With TravelBank, you gain immediate control of your T&E program, reducing company spend by 30% on average while improving employee happiness through a user-friendly design, fast expense reimbursements, and travel rewards program.
- Ease of Use
- Customer Support
- Efficiency
- Time-saving
- Easy Upload
- Expense Management