G2 Vendor Directory

Amex GBT Neo vs. TravelBank

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

TravelBank

by TravelBank

Overall rating3.34.5
Review count14382
Ease of use7.99.3
Ease of setup7.39.2
Quality of support7.99.2
Meets requirements7.49.2
NPS-21.42857165.582656
Small Business7.1%41.2%
Mid-Market28.6%42.5%
Enterprise64.3%16.3%
Total page views160497
Total LLM citations1,1771,319

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    TravelBank

    The leading all-in-one expense and business travel management platform, TravelBank helps more than 45,000 companies gain control, reduce company spend, and improve employee happiness. With TravelBank, you gain immediate control of your T&E program, reducing company spend by 30% on average while improving employee happiness through a user-friendly design, fast expense reimbursements, and travel rewards program.

    Pros

    • Ease of Use
    • Customer Support
    • Efficiency
    • Time-saving
    • Easy Upload
    • Expense Management