G2 Vendor Directory

Amex GBT Neo vs. TrackEx

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

TrackEx

by TrackEx

Overall rating3.34.8
Review count1414
Ease of use7.910.0
Ease of setup7.30.0
Quality of support7.910.0
Meets requirements7.49.7
NPS-21.42857185.714286
Small Business7.1%35.7%
Mid-Market28.6%21.4%
Enterprise64.3%42.9%
Total page views16047
Total LLM citations1,17714

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    TrackEx

    TrackEx is an integrated travel booking and expense management software developed by industry experts that caters to the need of businesses of all sizes. At TrackEx we save you time by automating your travel and expense processes and offer the flexibility of access from anywhere, anytime. The solution’s comprehensive features ensure enhanced travel booking experiences for all ranks with optimum control over travel spend/budgets.

    Pros

    • Tracking Ease
    • Ease of Use
    • Customer Support
    • Simple
    • Fast Reimbursement
    • Navigation Ease