G2 Vendor Directory

Amex GBT Neo vs. Routespring

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

Routespring

by Routespring, Inc.

Overall rating3.34.9
Review count14399
Ease of use7.99.9
Ease of setup7.39.9
Quality of support7.99.9
Meets requirements7.49.9
NPS-21.42857192.191436
Small Business7.1%20.6%
Mid-Market28.6%76.5%
Enterprise64.3%2.8%
Total page views1601,699
Total LLM citations1,1771,387

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    Routespring

    Routespring is Business Travel Management platform optimized for Smarter Travel, Controlled Spends, Setting Unlimited Travellers and Policies and Ease of setting up along with centralized payments for all business travel. Routespring empowers finance teams with realtime visibility and controls that helps travelers to #GoFurther.

    Pros

    • Ease of Use
    • Easy Booking
    • Customer Support
    • Efficiency
    • Simplicity
    • Simple