G2 Vendor Directory

Amex GBT Neo vs. Rippling

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

Rippling

by Rippling

Overall rating3.34.7
Review count1414,752
Ease of use7.99.5
Ease of setup7.39.4
Quality of support7.99.3
Meets requirements7.49.6
NPS-21.42857185.401574
Small Business7.1%31.5%
Mid-Market28.6%63.0%
Enterprise64.3%5.5%
Total page views16067,125
Total LLM citations1,177110,199

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    Rippling

    Rippling is the AI workforce management platform that connects HR, IT, and Finance — giving Rippling AI everything it needs to help run your company. Because employee data, permissions, and approvals all live in one place, Rippling AI has a complete view of your business and can take action quickly and safely, across the entire employee lifecycle, from hiring to benefits administration to access management. Automate business tasks, ensure compliance, and streamline approvals with workflows that understand your organization.

    Pros

    • Ease of Use
    • Intuitive
    • Simple
    • User Interface
    • Easy Access
    • Easy Setup