G2 Vendor Directory

Amex GBT Neo vs. Mesh Payments

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

Mesh Payments

by Mesh Payments

Overall rating3.34.6
Review count141,065
Ease of use7.99.3
Ease of setup7.39.1
Quality of support7.99.3
Meets requirements7.49.2
NPS-21.42857176.177024
Small Business7.1%29.6%
Mid-Market28.6%65.2%
Enterprise64.3%5.2%
Total page views160636
Total LLM citations1,1774,429

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    Mesh Payments

    Mesh Payments is the AI-driven T&E platform for global organizations. We unify corporate cards, expense management, and travel into one intelligent platform - giving finance teams real-time visibility and control over every dollar, across every entity, currency, and category. More than 1,500 companies rely on Mesh to eliminate the manual work behind T&E. Policy enforcement happens at the point of payment, not after the fact. Receipts match automatically. Reconciliation closes in one click, not one week.

    Pros

    • Ease of Use
    • Card Management
    • Receipt Management
    • Virtual Cards
    • Expense Management
    • Convenience