Amex GBT Neo vs. Lanes & Planes
A side-by-side comparison based on G2 review data.
| Metric | Amex GBT Neo | Lanes & Planes |
|---|---|---|
| Overall rating | 3.3 | 4.5 |
| Review count | 14 | 304 |
| Ease of use | 7.9 | 8.7 |
| Ease of setup | 7.3 | 8.9 |
| Quality of support | 7.9 | 9.5 |
| Meets requirements | 7.4 | 8.9 |
| NPS | -21.428571 | 71.621622 |
| Small Business | 7.1% | 20.8% |
| Mid-Market | 28.6% | 69.6% |
| Enterprise | 64.3% | 9.6% |
| Total page views | 160 | 1,122 |
| Total LLM citations | 1,177 | 1,332 |
Amex GBT Neo
Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.
Lanes & Planes
Lanes & Planes is an end-to-end-platform that digitally maps the entire process from business travel booking to invoicing and analysis (available as Android & iOS app). Unlike different solutions which require using several tools for booking, receipt management, and accounting, Lanes & Planes provide a unified solution that covers all touchpoints in one place.
- Easy Booking
- Customer Support
- Ease of Use
- Helpful
- Experience
- Ease of Understanding