G2 Vendor Directory

Amex GBT Neo vs. itilite

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

itilite

by itilite

Overall rating3.34.5
Review count14728
Ease of use7.99.0
Ease of setup7.39.1
Quality of support7.99.1
Meets requirements7.49.0
NPS-21.42857165.972222
Small Business7.1%10.3%
Mid-Market28.6%51.4%
Enterprise64.3%38.2%
Total page views1601,464
Total LLM citations1,1772,529

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    itilite

    ITILITE is an all-in-one platform for corporate travel, expense management, and corporate cards, built for mid-market and enterprise companies. It was founded by two former McKinsey consultants who spent nearly 200 days a year on the road and built the platform they wished they'd had. The platform caters to a diverse range of industries, including construction, healthcare, and technology, by providing solutions that adapt to various operational needs.

    Pros

    • Ease of Use
    • Easy Booking
    • Experience
    • Customer Support
    • Simple
    • Intuitive