Amex GBT Neo vs. Happay
A side-by-side comparison based on G2 review data.
| Metric | Amex GBT Neo | Happay |
|---|---|---|
| Overall rating | 3.3 | 4.5 |
| Review count | 14 | 432 |
| Ease of use | 7.9 | 9.2 |
| Ease of setup | 7.3 | 9.0 |
| Quality of support | 7.9 | 9.0 |
| Meets requirements | 7.4 | 9.1 |
| NPS | -21.428571 | 70.04717 |
| Small Business | 7.1% | 12.9% |
| Mid-Market | 28.6% | 38.8% |
| Enterprise | 64.3% | 48.4% |
| Total page views | 160 | 623 |
| Total LLM citations | 1,177 | 1,972 |
Amex GBT Neo
Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.
Happay
Happay is an AI-powered Travel and Expense Management platform trusted by 8,000+ businesses across 30+ countries and 40+ industries for over 12 years. It unifies corporate travel bookings, expense tracking, reimbursements, and compliance on one integrated web and mobile platform. For travel, Happay offers a powerful Self-Booking Tool with live flight and hotel inventory, a built-in Policy Engine for real-time compliance, multi-level approval workflows, a GST Engine to maximize input tax credits, and analytics dashboards that deliver 100 % visibility and cost control.
- Ease of Use
- Intuitive
- Simple
- Experience
- Efficiency
- Customer Support