Amex GBT Neo vs. Emburse Expense Professional (formerly Certify Expense)
A side-by-side comparison based on G2 review data.
| Metric | Amex GBT Neo | Emburse Expense Professional (formerly Certify Expense) |
|---|---|---|
| Overall rating | 3.3 | 4.5 |
| Review count | 14 | 2,469 |
| Ease of use | 7.9 | 9.1 |
| Ease of setup | 7.3 | 8.7 |
| Quality of support | 7.9 | 9.1 |
| Meets requirements | 7.4 | 9.3 |
| NPS | -21.428571 | 67.57764 |
| Small Business | 7.1% | 18.4% |
| Mid-Market | 28.6% | 48.9% |
| Enterprise | 64.3% | 32.7% |
| Total page views | 160 | 1,246 |
| Total LLM citations | 1,177 | 6,547 |
Amex GBT Neo
Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.
Emburse Expense Professional (formerly Certify Expense)
Emburse brings together some of the world’s most powerful and trusted spend optimization solutions. As part of our product portfolio, Emburse Professional carries a promise to humanize work while delivering expense, accounts payable, and business travel solutions for growing organizations. Emburse Expense Professional simplifies expense management by replacing manual tasks with time-saving automation and greater spend control and visibility while providing great administrative and end-user support.
- Ease of Use
- Easy Upload
- Receipt Management
- Expense Management
- Efficiency
- Simple