G2 Vendor Directory

Amex GBT Neo vs. Emburse Expense Professional (formerly Certify Expense)

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

Emburse Expense Professional (formerly Certify Expense)

by Emburse

Overall rating3.34.5
Review count142,469
Ease of use7.99.1
Ease of setup7.38.7
Quality of support7.99.1
Meets requirements7.49.3
NPS-21.42857167.57764
Small Business7.1%18.4%
Mid-Market28.6%48.9%
Enterprise64.3%32.7%
Total page views1601,246
Total LLM citations1,1776,547

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    Emburse Expense Professional (formerly Certify Expense)

    Emburse brings together some of the world’s most powerful and trusted spend optimization solutions. As part of our product portfolio, Emburse Professional carries a promise to humanize work while delivering expense, accounts payable, and business travel solutions for growing organizations. Emburse Expense Professional simplifies expense management by replacing manual tasks with time-saving automation and greater spend control and visibility while providing great administrative and end-user support.

    Pros

    • Ease of Use
    • Easy Upload
    • Receipt Management
    • Expense Management
    • Efficiency
    • Simple