Amex GBT Neo vs. Deem
A side-by-side comparison based on G2 review data.
| Metric | Amex GBT Neo | Deem |
|---|---|---|
| Overall rating | 3.3 | 4.5 |
| Review count | 14 | 220 |
| Ease of use | 7.9 | 9.3 |
| Ease of setup | 7.3 | 8.9 |
| Quality of support | 7.9 | 9.2 |
| Meets requirements | 7.4 | 9.3 |
| NPS | -21.428571 | 67.281106 |
| Small Business | 7.1% | 22.3% |
| Mid-Market | 28.6% | 54.5% |
| Enterprise | 64.3% | 23.2% |
| Total page views | 160 | 203 |
| Total LLM citations | 1,177 | 1,064 |
Amex GBT Neo
Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.
Deem
Deem is on a mission to transform travel. Our industry-leading corporate travel software solution helps travel managers customize programs and improve compliance. Deem helps travel management companies (TMCs) deliver more engaging customer experiences. And CFOs get cost control and operational efficiencies for their travel management teams. At the heart of our Deem software experience is business travelers.