G2 Vendor Directory

Amex GBT Neo vs. Brex

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

Brex

by Brex

Overall rating3.34.8
Review count141,647
Ease of use7.99.7
Ease of setup7.39.5
Quality of support7.99.5
Meets requirements7.49.5
NPS-21.42857189.606396
Small Business7.1%55.4%
Mid-Market28.6%38.5%
Enterprise64.3%6.0%
Total page views1603,966
Total LLM citations1,177370,826

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    Brex

    Brex is a unified spend platform that makes it easy to control every type of spend. Control your spend worldwide with corporate cards, expense management, reimbursements, travel, bill pay, and business accounts — all in one unified system. 95% of customers say switching to Brex is easy. And tens of thousands of companies including Indeed, SeatGeek, DoorDash and thousands more choose Brex for customizable workflows that can handle complex and diverse types of spend and enable the highest levels of compliance with the least amount of friction for employees.

    Pros

    • Ease of Use
    • Expense Management
    • Customer Support
    • Easy Upload
    • Efficiency
    • Mobile App