G2 Vendor Directory

Amex GBT Neo vs. Apptricity Travel and Expense

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

Apptricity Travel and Expense

by Apptricity

Overall rating3.33.5
Review count1431
Ease of use7.97.0
Ease of setup7.310.0
Quality of support7.97.3
Meets requirements7.48.1
NPS-21.428571-3.225806
Small Business7.1%0.0%
Mid-Market28.6%16.1%
Enterprise64.3%83.9%
Total page views16066
Total LLM citations1,17722

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    Apptricity Travel and Expense

    Apptricity Travel & Expense manager automates expenses via credit card download, or receipt OCR, and auditing ;comprehensive reporting, and spending policy compliance. This TEM solution provides real-time visibility into expense transactions without waiting for an excel spreadsheet. A single Tenant SaaS with no co-mingling of data, easy to use with minimal training, exact fit solution to customer's specs of pages, workflows and expense policies.

    Pros