G2 Vendor Directory

Amex GBT Neo vs. Amex GBT Select

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

Amex GBT Select

by American Express Global Business Travel

Overall rating3.34.2
Review count1410
Ease of use7.90.0
Ease of setup7.30.0
Quality of support7.90.0
Meets requirements7.40.0
NPS-21.42857160
Small Business7.1%20.0%
Mid-Market28.6%60.0%
Enterprise64.3%20.0%
Total page views160393
Total LLM citations1,1772,338

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    Amex GBT Select

    Amex GBT Select builds a business travel program around the tools, workflows and priorities companies already use. It's a configurable travel management solution that integrates with the organization's existing systems, helps manage travel disruption and brings it all into a single view. Travel Managers get spend, compliance and traveler well-being data in one view, with the configurability to act on what they see rather than adapting to a one-size-fits-all system. Proactive traveler care keeps disrupted trips on track with automated rebooking, real-time alerts, and 24/7 crisis support.

    Pros