G2 Vendor Directory

Amex GBT Neo vs. Amadeus Cytric

A side-by-side comparison based on G2 review data.

MetricAmex GBT Neo

by American Express Global Business Travel

Amadeus Cytric

by Amadeus

Overall rating3.34.3
Review count1437
Ease of use7.98.9
Ease of setup7.38.0
Quality of support7.99.0
Meets requirements7.48.9
NPS-21.42857151.351351
Small Business7.1%37.1%
Mid-Market28.6%57.1%
Enterprise64.3%5.7%
Total page views160312
Total LLM citations1,1774,676

Amex GBT Neo

Amex GBT Neo is a flexible, end-to-end travel and expense platform designed for organizations with layered policies and workflows. When a trip is booked, it flows automatically into Neo Expense without adding administrative overhead for travelers and finance teams. Neo™ is designed to be molded around what the organization needs – from approval workflows to entity-specific policy rules – so the platform adapts to you, not the other way around. Additionally, the duty of care tool gives travel managers visibility over how travelers are supported – before, during, and after a trip.

Pros

    Amadeus Cytric

    Amadeus Cytric is a comprehensive Software as a Service (SaaS) solution designed to streamline travel and expense management for organizations of all sizes. This platform transforms corporate travel programs by enhancing the employee experience while optimizing travel expenditures. With Cytric, businesses can effectively oversee their entire travel process—from trip planning and booking to payment, expense management, and reimbursement—ensuring complete control and visibility over travel investments.

    Pros

    • Ease of Use
    • Efficiency
    • Simplicity
    • Expense Management
    • Easy Booking
    • Convenience