Natterbox vs. CloudTalk
A side-by-side comparison based on G2 review data.
| Metric | Natterbox | CloudTalk |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 143 | 1,943 |
| Ease of use | 9.2 | 9.2 |
| Ease of setup | 8.8 | 9.0 |
| Quality of support | 9.2 | 8.9 |
| Meets requirements | 9.0 | 8.9 |
| NPS | 67.132867 | 56.984713 |
| Small Business | 31.7% | 64.9% |
| Mid-Market | 58.5% | 31.3% |
| Enterprise | 9.9% | 3.9% |
| Total page views | 396 | 4,588 |
| Total LLM citations | 1,487 | 25,986 |
Natterbox
Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operations. Designed as a Salesforce native application, Natterbox empowers businesses to make voice a strategic component of their digital communication strategy, featuring IVR, click-to-dial, call recording, dynamic call routing, and voice transcription. With everything managed directly within Salesforce, Natterbox simplifies contact center operations and centralizes data to improve workflow efficiency.
- Customer Support
- Helpful
- Features
- Reliability
- Ease of Use
- CRM Integration
CloudTalk
CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically.
- Ease of Use
- Reliability
- Intuitive
- Helpful
- Calling Features
- Call Quality