G2 Vendor Directory

Namely vs. Calabrio ONE

A side-by-side comparison based on G2 review data.

MetricNamely

by Vensure Employer Solutions

Calabrio ONE

by Verint

Overall rating3.94.4
Review count336447
Ease of use8.59.1
Ease of setup7.68.8
Quality of support8.09.1
Meets requirements8.29.0
NPS31.53153260.91954
Small Business15.5%8.2%
Mid-Market80.0%55.2%
Enterprise4.5%36.6%
Total page views5561,030
Total LLM citations2,8983,813

Namely

As a member of the Vensure Employer Solutions family, Namely helps small to mid-sized companies simplify processes, reduce risk and improve the employee experience through our Human Capital Management (HCM) platform built for today’s dynamic and diverse workforces. Designed to meet your company’s needs now and in the future, Namely combines HR, Payroll, Time, Benefits & Talent software in a single platform to help you handle critical business functions faster, easier and more accurately.

Pros

  • Ease of Use
  • Payroll
  • User Interface
  • Customer Support
  • Simple
  • Payroll Ease

Calabrio ONE

Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes. The Verint CX Automation Platform helps contact centers automate CX workflows and deliver measurable outcomes. Built to run on your existing infrastructure, it integrates with any CCaaS, CRM, or AI model.

Pros

  • Ease of Use
  • Features
  • Efficiency
  • Scheduling
  • Customer Support
  • User Interface