G2 Vendor Directory

N-able Take Control vs. Surfly

A side-by-side comparison based on G2 review data.

MetricN-able Take Control

by N-able

Surfly

by Surfly

Overall rating4.54.8
Review count150100
Ease of use9.29.6
Ease of setup9.19.2
Quality of support8.99.4
Meets requirements9.39.4
NPS68.11594291.111111
Small Business70.7%44.0%
Mid-Market23.3%34.0%
Enterprise6.0%22.0%
Total page views234197
Total LLM citations1,271620

N-able Take Control

N-able™ Take Control Plus is a cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices quickly with fast, powerful tech tools. N-able Take Control Plus offers: • Attended and unattended remote sessions • Fast connection in under 8 seconds • Support for Windows®, Mac®, and Linux® machines (MSPs can work from those platforms or their iOS® or Android® devices with our native app) • Customizable dashboards and reports • Effective diagnostics tools • Available branding, with tailored logos, post-session surveys,

Pros

  • Ease of Use
  • Remote Control
  • Easy Setup
  • Remote Access
  • Remote Support
  • Reliability

Surfly

Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer simply clicks a link, or button, and their co-browsing session instantly begins in their browser window, and you see what they see.  With Surfly there is no software to download and no code to add to your website. Surfly’s technology provides a smooth and fast experience, with no loss of quality, even when co-browsing websites with audio and video.

Pros