G2 Vendor Directory

N-able MSP Manager vs. Proactivanet

A side-by-side comparison based on G2 review data.

MetricN-able MSP Manager

by N-able

Proactivanet

by Proactivanet

Overall rating3.74.8
Review count3465
Ease of use8.39.4
Ease of setup7.89.1
Quality of support7.89.5
Meets requirements7.99.5
NPS3.03030393.75
Small Business67.6%13.8%
Mid-Market23.5%52.3%
Enterprise8.8%33.8%
Total page views92142
Total LLM citations350417

N-able MSP Manager

N-able MSP Manager is a cloud-based helpdesk & billing software for IT service providers. which includes a ticketing system, customer portal, technician mobile apps, billing tools, reporting dashboards, and more. N-able MSP Manager offers a lightweight ticketing system, with a quick entry feature which allows users to capture essential information such as customer name, service items, and issue details from any screen. Tickets can also be created automatically from emails, with all email correspondence between clients and technicians captured within the ticket.

Pros

  • Easy Access
  • Setup Ease
  • Ease of Use
  • Automation
  • Navigation Ease
  • Easy Navigation

Proactivanet

Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivanet ITSM is the industry’s highest rated service desk in the world according to 2021 independent industry research. The company has been growing every year since its foundation in 1998 and has offices in five countries.

Pros

  • Customization
  • Customer Support
  • Ease of Use
  • Automation
  • Configuration Ease
  • Customizability