MyChart vs. Luma Health
A side-by-side comparison based on G2 review data.
| Metric | MyChart | Luma Health |
|---|---|---|
| Overall rating | 4.4 | 4.8 |
| Review count | 40 | 84 |
| Ease of use | 9.1 | 9.5 |
| Ease of setup | 8.2 | 9.1 |
| Quality of support | 9.0 | 9.6 |
| Meets requirements | 9.2 | 9.6 |
| NPS | 57.894737 | 88.888889 |
| Small Business | 37.5% | 38.1% |
| Mid-Market | 12.5% | 56.0% |
| Enterprise | 50.0% | 6.0% |
| Total page views | 729 | 568 |
| Total LLM citations | 1,945 | 5,924 |
MyChart
MyChart Bedside provides access to their latest lab results, a way to message their nurses and doctors, and clear, nontechnical explanations of their treatment.
Luma Health
Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients.
- Ease of Use
- Texting Feature
- Texting Communication
- Messaging Management
- Customer Communication
- Patient Communication