MSP360 RMM vs. TeamViewer
A side-by-side comparison based on G2 review data.
| Metric | MSP360 RMM | TeamViewer |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 56 | 4,213 |
| Ease of use | 8.9 | 9.2 |
| Ease of setup | 9.1 | 9.2 |
| Quality of support | 9.1 | 8.8 |
| Meets requirements | 8.6 | 9.2 |
| NPS | 61.818182 | 68.368587 |
| Small Business | 87.5% | 43.5% |
| Mid-Market | 12.5% | 35.7% |
| Enterprise | 0.0% | 20.7% |
| Total page views | 244 | 5,671 |
| Total LLM citations | 1,104 | 32,549 |
MSP360 RMM
MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.
- Reliability
- Customer Support
TeamViewer
TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe.
- Ease of Use
- Remote Access
- Remote Control
- Easy Access
- Remote Work
- Remote Support