G2 Vendor Directory

MSP360 RMM vs. SuperOps

A side-by-side comparison based on G2 review data.

MetricMSP360 RMM

by MSP360

SuperOps

by SuperOps Inc

Overall rating4.44.4
Review count56207
Ease of use8.99.0
Ease of setup9.18.9
Quality of support9.19.2
Meets requirements8.68.8
NPS61.81818261.650485
Small Business87.5%85.0%
Mid-Market12.5%13.6%
Enterprise0.0%1.5%
Total page views2441,166
Total LLM citations1,1049,715

MSP360 RMM

MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.

Pros

  • Reliability
  • Customer Support

SuperOps

SuperOps is an AI-native, unified platform built for modern Managed Service Providers (MSPs) and internal IT teams. It addresses one of the biggest operational challenges in IT- tool sprawl. Many organizations rely on multiple disconnected solutions for Professional Services Automation (PSA), Remote Monitoring and Management (RMM), Mobile Device Management (MDM), asset management, help desk, and network monitoring. Managing these separate tools often leads to complex integrations, fragmented data, and increased operational overhead.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • User Interface
  • Intuitive
  • Comprehensive Features