G2 Vendor Directory

MSP360 RMM vs. Rev.io

A side-by-side comparison based on G2 review data.

MetricMSP360 RMM

by MSP360

Rev.io

by Rev.io PSA formerly Tigerpaw One

Overall rating4.43.9
Review count5614
Ease of use8.97.6
Ease of setup9.15.7
Quality of support9.17.8
Meets requirements8.67.6
NPS61.81818235.714286
Small Business87.5%46.2%
Mid-Market12.5%53.8%
Enterprise0.0%0.0%
Total page views244499
Total LLM citations1,104870

MSP360 RMM

MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.

Pros

  • Reliability
  • Customer Support

Rev.io

Rev.io is the only provider to seamlessly integrate native communications billing, PSA, RMM, EDR and secure payment processing, delivered through a single AI-native platform. Purpose-built for IT MSPs, Telecom and Cloud Communications Service Providers, Security Integrators and other field service businesses, Rev.io empowers organizations to streamline operations, accelerate revenue growth, and deliver standout customer experiences across the entire service lifecycle. Rev.io’s next-generation platform was built with AI at it's core.

Pros

  • Ease of Use
  • Customer Support
  • User Interface