G2 Vendor Directory

MSP360 RMM vs. Pulseway

A side-by-side comparison based on G2 review data.

MetricMSP360 RMM

by MSP360

Pulseway

by MMSoft Design

Overall rating4.44.5
Review count56125
Ease of use8.99.2
Ease of setup9.19.1
Quality of support9.19.1
Meets requirements8.69.2
NPS61.81818268.852459
Small Business87.5%52.4%
Mid-Market12.5%42.7%
Enterprise0.0%4.8%
Total page views244537
Total LLM citations1,1043,310

MSP360 RMM

MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.

Pros

  • Reliability
  • Customer Support

Pulseway

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Monitoring
  • Responsive Support
  • Intuitive