G2 Vendor Directory

MSP360 RMM vs. Progress WhatsUp Gold

A side-by-side comparison based on G2 review data.

MetricMSP360 RMM

by MSP360

Progress WhatsUp Gold

by Progress Software

Overall rating4.44.4
Review count56392
Ease of use8.98.7
Ease of setup9.18.5
Quality of support9.18.9
Meets requirements8.69.0
NPS61.81818263.968668
Small Business87.5%19.0%
Mid-Market12.5%56.0%
Enterprise0.0%24.9%
Total page views2441,255
Total LLM citations1,1045,712

MSP360 RMM

MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.

Pros

  • Reliability
  • Customer Support

Progress WhatsUp Gold

WhatsUp Gold is an IT infrastructure monitoring software designed to help users identify and resolve network issues swiftly, often before they impact end users. This solution provides comprehensive visibility into network performance and availability, enabling IT professionals to maintain optimal operations across their infrastructure. With its interactive mapping interface, WhatsUp Gold allows users to visualize the status of all devices connected to their network, making it easier to monitor both on-premise and cloud-based resources.

Pros

  • Ease of Use
  • Monitoring
  • Monitoring Performance
  • Alert Notifications
  • User Interface
  • Real-time Monitoring