MSP360 RMM vs. NinjaOne
A side-by-side comparison based on G2 review data.
| Metric | MSP360 RMM | NinjaOne |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 56 | 5,553 |
| Ease of use | 8.9 | 9.3 |
| Ease of setup | 9.1 | 9.2 |
| Quality of support | 9.1 | 9.2 |
| Meets requirements | 8.6 | 9.2 |
| NPS | 61.818182 | 82.241285 |
| Small Business | 87.5% | 46.2% |
| Mid-Market | 12.5% | 46.4% |
| Enterprise | 0.0% | 7.4% |
| Total page views | 244 | 12,935 |
| Total LLM citations | 1,104 | 44,059 |
MSP360 RMM
MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.
- Reliability
- Customer Support
NinjaOne
NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
- Ease of Use
- Features
- Remote Access
- Automation
- Customer Support
- User Interface