MSP360 RMM vs. Action1
A side-by-side comparison based on G2 review data.
| Metric | MSP360 RMM | Action1 |
|---|---|---|
| Overall rating | 4.4 | 4.9 |
| Review count | 56 | 1,249 |
| Ease of use | 8.9 | 9.6 |
| Ease of setup | 9.1 | 9.7 |
| Quality of support | 9.1 | 9.4 |
| Meets requirements | 8.6 | 9.4 |
| NPS | 61.818182 | 94.601128 |
| Small Business | 87.5% | 38.8% |
| Mid-Market | 12.5% | 58.2% |
| Enterprise | 0.0% | 3.0% |
| Total page views | 244 | 3,559 |
| Total LLM citations | 1,104 | 15,991 |
MSP360 RMM
MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.
- Reliability
- Customer Support
Action1
Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc.
- Ease of Use
- Patch Management
- Easy Setup
- Software Deployment
- Automation
- Features