G2 Vendor Directory

MSP360 RMM vs. Action1

A side-by-side comparison based on G2 review data.

MetricMSP360 RMM

by MSP360

Action1

by Action1

Overall rating4.44.9
Review count561,249
Ease of use8.99.6
Ease of setup9.19.7
Quality of support9.19.4
Meets requirements8.69.4
NPS61.81818294.601128
Small Business87.5%38.8%
Mid-Market12.5%58.2%
Enterprise0.0%3.0%
Total page views2443,559
Total LLM citations1,10415,991

MSP360 RMM

MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.

Pros

  • Reliability
  • Customer Support

Action1

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc.

Pros

  • Ease of Use
  • Patch Management
  • Easy Setup
  • Software Deployment
  • Automation
  • Features