G2 Vendor Directory

MSP360 RMM vs. Acronis Cyber Protect Cloud (now Acronis Cyber Platform)

A side-by-side comparison based on G2 review data.

MetricMSP360 RMM

by MSP360

Acronis Cyber Protect Cloud (now Acronis Cyber Platform)

by Acronis

Overall rating4.44.7
Review count561,479
Ease of use8.99.2
Ease of setup9.19.2
Quality of support9.19.0
Meets requirements8.69.2
NPS61.81818281.481481
Small Business87.5%69.3%
Mid-Market12.5%28.2%
Enterprise0.0%2.5%
Total page views2444,990
Total LLM citations1,1040

MSP360 RMM

MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.

Pros

  • Reliability
  • Customer Support

Acronis Cyber Protect Cloud (now Acronis Cyber Platform)

Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost.

Pros

  • Ease of Use
  • Backup Solutions
  • Backup Ease
  • Security
  • Protection
  • Reliability