G2 Vendor Directory

MSP360 Backup vs. Pulseway

A side-by-side comparison based on G2 review data.

MetricMSP360 Backup

by MSP360

Pulseway

by MMSoft Design

Overall rating4.54.5
Review count556125
Ease of use8.99.2
Ease of setup9.09.1
Quality of support8.89.1
Meets requirements9.39.2
NPS73.84044568.852459
Small Business82.0%52.4%
Mid-Market14.0%42.7%
Enterprise4.0%4.8%
Total page views684537
Total LLM citations6,7193,310

MSP360 Backup

MSP360 Managed Backup is a centralized backup platform for managed service providers and IT teams. It covers multiple clients, platforms, and workloads from a single web console - no on-premises infrastructure needed. Deploy agents remotely, configure backup plans, track job status in real time, and handle issues without site visits.

Pros

  • Ease of Use
  • Backup Solutions
  • Customer Support
  • Features
  • Easy Setup
  • Backup Frequency

Pulseway

Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Monitoring
  • Responsive Support
  • Intuitive