MSP360 Backup vs. NinjaOne
A side-by-side comparison based on G2 review data.
| Metric | MSP360 Backup | NinjaOne |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 556 | 5,553 |
| Ease of use | 8.9 | 9.3 |
| Ease of setup | 9.0 | 9.2 |
| Quality of support | 8.8 | 9.2 |
| Meets requirements | 9.3 | 9.2 |
| NPS | 73.840445 | 82.241285 |
| Small Business | 82.0% | 46.2% |
| Mid-Market | 14.0% | 46.4% |
| Enterprise | 4.0% | 7.4% |
| Total page views | 684 | 12,935 |
| Total LLM citations | 6,719 | 44,059 |
MSP360 Backup
MSP360 Managed Backup is a centralized backup platform for managed service providers and IT teams. It covers multiple clients, platforms, and workloads from a single web console - no on-premises infrastructure needed. Deploy agents remotely, configure backup plans, track job status in real time, and handle issues without site visits.
- Ease of Use
- Backup Solutions
- Customer Support
- Features
- Easy Setup
- Backup Frequency
NinjaOne
NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
- Ease of Use
- Features
- Remote Access
- Automation
- Customer Support
- User Interface