MSP360 Backup vs. Macrium Backup & Restore
A side-by-side comparison based on G2 review data.
| Metric | MSP360 Backup | Macrium Backup & Restore |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 556 | 94 |
| Ease of use | 8.9 | 9.2 |
| Ease of setup | 9.0 | 9.2 |
| Quality of support | 8.8 | 8.8 |
| Meets requirements | 9.3 | 9.2 |
| NPS | 73.840445 | 88.172043 |
| Small Business | 82.0% | 55.4% |
| Mid-Market | 14.0% | 33.7% |
| Enterprise | 4.0% | 10.9% |
| Total page views | 684 | 1,715 |
| Total LLM citations | 6,719 | 13,689 |
MSP360 Backup
MSP360 Managed Backup is a centralized backup platform for managed service providers and IT teams. It covers multiple clients, platforms, and workloads from a single web console - no on-premises infrastructure needed. Deploy agents remotely, configure backup plans, track job status in real time, and handle issues without site visits.
- Ease of Use
- Backup Solutions
- Customer Support
- Features
- Easy Setup
- Backup Frequency
Macrium Backup & Restore
Macrium Backup & Restore is a suite of image-based backup and disaster recovery software for Windows systems. It enables IT teams in manufacturing and operational technology (OT) environments to protect data, restore systems rapidly, and reduce downtime after hardware failure, user error, or cyber threats. The suite includes four distinct products: Macrium Reflect (Standalone) for Workstation & Server Backup, Macrium SiteBackup, Macrium Reflect LTSC, and Macrium Technician’s License.
- Ease of Use
- Backup Solutions
- Easy Setup
- Reliability
- Data Restoration
- User Interface