G2 Vendor Directory

MSP360 Backup vs. Datto SIRIS

A side-by-side comparison based on G2 review data.

MetricMSP360 Backup

by MSP360

Datto SIRIS

by Kaseya

Overall rating4.54.6
Review count556295
Ease of use8.99.3
Ease of setup9.09.3
Quality of support8.88.8
Meets requirements9.39.3
NPS73.84044574.113475
Small Business82.0%68.8%
Mid-Market14.0%28.1%
Enterprise4.0%3.2%
Total page views684828
Total LLM citations6,7192,780

MSP360 Backup

MSP360 Managed Backup is a centralized backup platform for managed service providers and IT teams. It covers multiple clients, platforms, and workloads from a single web console - no on-premises infrastructure needed. Deploy agents remotely, configure backup plans, track job status in real time, and handle issues without site visits.

Pros

  • Ease of Use
  • Backup Solutions
  • Customer Support
  • Features
  • Easy Setup
  • Backup Frequency

Datto SIRIS

Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. Simplicity is a guiding design principle for SIRIS.

Pros

  • Ease of Use
  • Reliability
  • Backup Solutions
  • Recovery Ease
  • Customer Support
  • Easy Setup