G2 Vendor Directory

Pristo vs. SurveySparrow

A side-by-side comparison based on G2 review data.

MetricPristo

by Mpayer

SurveySparrow

by SurveySparrow Inc.

Overall rating5.04.4
Review count112,065
Ease of use0.09.2
Ease of setup0.09.1
Quality of support0.09.0
Meets requirements0.08.9
NPS10062.827484
Small Business36.4%68.5%
Mid-Market63.6%24.5%
Enterprise0.0%7.0%
Total page views61,968
Total LLM citations012,555

Pristo

Trusted by 1000+ customers, Pristo is your data collection partner. Publish complex forms for any device using our form builder. Easily translate your surveys into 50+ languages. Then collect data online or offline through the Pristo mobile app which can also be used to assign tasks or keep your field workers updated as to changes. See results roll in in real-time thanks to our visual reporting feature. Enabling you to make edits to your form without coding knowledge required.

Pros

    SurveySparrow

    SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.

    Pros

    • Ease of Use
    • User Interface
    • Helpful
    • User Experience
    • Features
    • Intuitive