monday service vs. Proactivanet
A side-by-side comparison based on G2 review data.
| Metric | monday service | Proactivanet |
|---|---|---|
| Overall rating | 4.4 | 4.8 |
| Review count | 273 | 65 |
| Ease of use | 8.9 | 9.4 |
| Ease of setup | 8.8 | 9.1 |
| Quality of support | 8.5 | 9.5 |
| Meets requirements | 8.8 | 9.5 |
| NPS | 59.848485 | 93.75 |
| Small Business | 35.9% | 13.8% |
| Mid-Market | 52.0% | 52.3% |
| Enterprise | 12.1% | 33.8% |
| Total page views | 2,429 | 142 |
| Total LLM citations | 5,633 | 417 |
monday service
monday service is an AI-powered enterprise service management platform built to help organizations scale service without adding headcount or complexity. With built-in AI, monday service helps teams triage, route, and resolve requests faster across IT, HR, Operations, Finance, and more. Instead of relying on manual handling or static workflows, AI helps service teams execute work efficiently - reducing repetitive effort while ensuring complex cases are handled with the right level of oversight.
- Ease of Use
- Efficiency
- Automation
- Organization
- Features
- Customizability
Proactivanet
Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivanet ITSM is the industry’s highest rated service desk in the world according to 2021 independent industry research. The company has been growing every year since its foundation in 1998 and has offices in five countries.
- Customization
- Customer Support
- Ease of Use
- Automation
- Configuration Ease
- Customizability