G2 Vendor Directory

monday CRM vs. SalesCaptain

A side-by-side comparison based on G2 review data.

Metricmonday CRM

by monday.com

SalesCaptain

by SalesCaptain

Overall rating4.54.4
Review count1,885295
Ease of use9.09.2
Ease of setup8.79.3
Quality of support8.79.4
Meets requirements8.89.4
NPS67.56610971.525424
Small Business73.9%69.9%
Mid-Market23.0%29.8%
Enterprise3.0%0.3%
Total page views7,3255,570
Total LLM citations48,0881,778

monday CRM

The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you.

Pros

  • Ease of Use
  • Integrations
  • Automation
  • Customizability
  • Intuitive
  • Features

SalesCaptain

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise.

Pros

  • Automation
  • Communication
  • Ease of Use
  • Helpful
  • Communication Improvement
  • Time-saving