G2 Vendor Directory

monday CRM vs. Pipedrive

A side-by-side comparison based on G2 review data.

Metricmonday CRM

by monday.com

Pipedrive

by Pipedrive

Overall rating4.54.3
Review count1,8855,102
Ease of use9.08.9
Ease of setup8.78.8
Quality of support8.78.6
Meets requirements8.88.7
NPS67.56610951.602896
Small Business73.9%74.9%
Mid-Market23.0%21.7%
Enterprise3.0%3.3%
Total page views7,3258,715
Total LLM citations48,088106,081

monday CRM

The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you.

Pros

  • Ease of Use
  • Integrations
  • Automation
  • Customizability
  • Intuitive
  • Features

Pipedrive

What is Pipedrive? Pipedrive is a sales CRM for small and medium-sized businesses, built around how salespeople actually work. It brings pipelines, customer context, sales automation, reporting, and AI into one easy-to-use system, without the cost or complexity of an enterprise platform. Reps see what needs attention, prepare for conversations, and follow through. Managers get a shared view of what’s moving, what’s stuck, and where to help. Pipedrive is built by salespeople and used by more than 100,000 companies worldwide.

Pros

  • Ease of Use
  • Intuitive
  • Simple
  • Helpful
  • Integrations
  • Lead Management