G2 Vendor Directory

monday CRM vs. Close

A side-by-side comparison based on G2 review data.

Metricmonday CRM

by monday.com

Close

by Close

Overall rating4.54.7
Review count1,8852,124
Ease of use9.09.4
Ease of setup8.79.2
Quality of support8.79.4
Meets requirements8.89.2
NPS67.56610983.365019
Small Business73.9%79.4%
Mid-Market23.0%19.9%
Enterprise3.0%0.7%
Total page views7,3255,266
Total LLM citations48,08839,467

monday CRM

The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you.

Pros

  • Ease of Use
  • Integrations
  • Automation
  • Customizability
  • Intuitive
  • Features

Close

Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Simple
  • Intuitive
  • Efficiency