G2 Vendor Directory

MiVoice Business vs. Webex Calling

A side-by-side comparison based on G2 review data.

MetricMiVoice Business

by Mitel Networks

Webex Calling

by Cisco

Overall rating3.94.5
Review count307644
Ease of use8.49.3
Ease of setup7.89.0
Quality of support7.99.0
Meets requirements8.59.3
NPS26.53061271.935484
Small Business37.9%29.9%
Mid-Market54.6%40.5%
Enterprise7.5%29.6%
Total page views881,093
Total LLM citations1274,592

MiVoice Business

The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.

Pros

    Webex Calling

    Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

    Pros

    • Ease of Use
    • Reliability
    • Call Quality
    • Video Conferencing
    • Integrations
    • Features