G2 Vendor Directory

MiVoice Business vs. Fusion Connect: Modern Connectivity and Communications Solutions

A side-by-side comparison based on G2 review data.

MetricMiVoice Business

by Mitel Networks

Fusion Connect: Modern Connectivity and Communications Solutions

by Fusion Connect

Overall rating3.94.3
Review count30770
Ease of use8.48.8
Ease of setup7.88.7
Quality of support7.98.8
Meets requirements8.59.0
NPS26.53061258.571429
Small Business37.9%37.3%
Mid-Market54.6%35.8%
Enterprise7.5%26.9%
Total page views88384
Total LLM citations127917

MiVoice Business

The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.

Pros

    Fusion Connect: Modern Connectivity and Communications Solutions

    Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.

    Pros

    • Helpful
    • Customer Support
    • Ease of Use
    • Reliability
    • Customer Service
    • Efficiency