G2 Vendor Directory

MiVoice Business vs. Broadvoice

A side-by-side comparison based on G2 review data.

MetricMiVoice Business

by Mitel Networks

Broadvoice

by Broadvoice

Overall rating3.94.5
Review count30764
Ease of use8.49.4
Ease of setup7.89.2
Quality of support7.99.2
Meets requirements8.59.2
NPS26.53061273.015873
Small Business37.9%59.4%
Mid-Market54.6%26.6%
Enterprise7.5%14.1%
Total page views88230
Total LLM citations127796

MiVoice Business

The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.

Pros

    Broadvoice

    Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • VoIP Services
    • Customer Service
    • Accessibility