MiVoice Business vs. Avaya Unified Communications
A side-by-side comparison based on G2 review data.
| Metric | MiVoice Business | Avaya Unified Communications |
|---|---|---|
| Overall rating | 3.9 | 4.2 |
| Review count | 307 | 42 |
| Ease of use | 8.4 | 8.9 |
| Ease of setup | 7.8 | 8.1 |
| Quality of support | 7.9 | 8.7 |
| Meets requirements | 8.5 | 9.2 |
| NPS | 26.530612 | 44.736842 |
| Small Business | 37.9% | 16.7% |
| Mid-Market | 54.6% | 23.8% |
| Enterprise | 7.5% | 59.5% |
| Total page views | 88 | 406 |
| Total LLM citations | 127 | 728 |
MiVoice Business
The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.
Avaya Unified Communications
Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.
- Ease of Use
- Video Conferencing
- Instant Messaging
- Remote Work
- VoIP Services
- Easy Integration