MiVoice 5000 vs. Ultatel
A side-by-side comparison based on G2 review data.
| Metric | MiVoice 5000 | Ultatel |
|---|---|---|
| Overall rating | 3.9 | 4.7 |
| Review count | 123 | 54 |
| Ease of use | 8.3 | 9.5 |
| Ease of setup | 7.7 | 9.4 |
| Quality of support | 7.6 | 9.6 |
| Meets requirements | 8.4 | 9.5 |
| NPS | 22.413793 | 79.62963 |
| Small Business | 27.7% | 74.1% |
| Mid-Market | 57.1% | 24.1% |
| Enterprise | 15.1% | 1.9% |
| Total page views | 17 | 1,061 |
| Total LLM citations | 0 | 1,833 |
MiVoice 5000
Proven technology for large enterprises that provide a highly-secure and feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities
Ultatel
Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most.
- Customer Support
- Customer Service
- Reliability
- Helpful
- Ease of Use
- Call Recording