G2 Vendor Directory

MiVoice 5000 vs. Nextiva

A side-by-side comparison based on G2 review data.

MetricMiVoice 5000

by Mitel Networks

Nextiva

by Nextiva

Overall rating3.94.5
Review count1233,685
Ease of use8.38.9
Ease of setup7.78.7
Quality of support7.69.2
Meets requirements8.49.2
NPS22.41379367.041404
Small Business27.7%76.7%
Mid-Market57.1%22.1%
Enterprise15.1%1.2%
Total page views178,328
Total LLM citations015,292

MiVoice 5000

Proven technology for large enterprises that provide a highly-secure and feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities

Pros

    Nextiva

    Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.

    Pros

    • Customer Support
    • Ease of Use
    • Helpful
    • Easy Setup
    • Reliability
    • Customer Service