G2 Vendor Directory

CircleLoop vs. Natterbox

A side-by-side comparison based on G2 review data.

MetricCircleLoop

by Mission Labs Ltd.

Natterbox

by Natterbox Limited

Overall rating4.34.4
Review count12143
Ease of use9.69.2
Ease of setup9.18.8
Quality of support10.09.2
Meets requirements9.79.0
NPS58.33333367.132867
Small Business83.3%31.7%
Mid-Market16.7%58.5%
Enterprise0.0%9.9%
Total page views54396
Total LLM citations1261,487

CircleLoop

UK Cloud Telecoms provider bringing your entire phone system together in powerful desktop and mobile apps starting at just 5.00 per month (7 day FREE trial) Circle Loop features include personalised voicemail, call recording, call transfer, contact management, conference calling. Circle Loop integrates with the SaaS tools that you use including Hubspot Zoho Pipedrive Zapier Capsule Drift FLG Free Agent Infusionsoft Intercom Nimble Insightly

Pros

    Natterbox

    Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operations. Designed as a Salesforce native application, Natterbox empowers businesses to make voice a strategic component of their digital communication strategy, featuring IVR, click-to-dial, call recording, dynamic call routing, and voice transcription. With everything managed directly within Salesforce, Natterbox simplifies contact center operations and centralizes data to improve workflow efficiency.

    Pros

    • Customer Support
    • Helpful
    • Features
    • Reliability
    • Ease of Use
    • CRM Integration