G2 Vendor Directory

CircleLoop vs. Freshcaller

A side-by-side comparison based on G2 review data.

MetricCircleLoop

by Mission Labs Ltd.

Freshcaller

by Freshworks

Overall rating4.34.1
Review count12132
Ease of use9.68.8
Ease of setup9.18.6
Quality of support10.08.7
Meets requirements9.78.6
NPS58.33333341.732283
Small Business83.3%70.0%
Mid-Market16.7%24.6%
Enterprise0.0%5.4%
Total page views54387
Total LLM citations1263,264

CircleLoop

UK Cloud Telecoms provider bringing your entire phone system together in powerful desktop and mobile apps starting at just 5.00 per month (7 day FREE trial) Circle Loop features include personalised voicemail, call recording, call transfer, contact management, conference calling. Circle Loop integrates with the SaaS tools that you use including Hubspot Zoho Pipedrive Zapier Capsule Drift FLG Free Agent Infusionsoft Intercom Nimble Insightly

Pros

    Freshcaller

    Freshdesk Contact Center (Formerly Freshcaller) is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshdesk Contact Center lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshdesk Contact Center integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity.

    Pros

    • Ease of Use
    • Dialing Features
    • Quick Setup
    • User-Friendly
    • Simple
    • Easy Setup