G2 Vendor Directory

CircleLoop vs. Dialpad Connect

A side-by-side comparison based on G2 review data.

MetricCircleLoop

by Mission Labs Ltd.

Dialpad Connect

by Dialpad

Overall rating4.34.4
Review count124,216
Ease of use9.69.2
Ease of setup9.19.1
Quality of support10.08.7
Meets requirements9.79.1
NPS58.33333358.479388
Small Business83.3%57.6%
Mid-Market16.7%32.8%
Enterprise0.0%9.6%
Total page views543,520
Total LLM citations12620,955

CircleLoop

UK Cloud Telecoms provider bringing your entire phone system together in powerful desktop and mobile apps starting at just 5.00 per month (7 day FREE trial) Circle Loop features include personalised voicemail, call recording, call transfer, contact management, conference calling. Circle Loop integrates with the SaaS tools that you use including Hubspot Zoho Pipedrive Zapier Capsule Drift FLG Free Agent Infusionsoft Intercom Nimble Insightly

Pros

    Dialpad Connect

    Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

    Pros

    • Ease of Use
    • Call Management
    • Helpful
    • Call Recording
    • Features
    • Voice Transcription