G2 Vendor Directory

Mirage vs. HotelFriend

A side-by-side comparison based on G2 review data.

MetricMirage

by Mirage Hotel Systems

HotelFriend

by HotelFriend

Overall rating4.44.7
Review count1410
Ease of use9.310.0
Ease of setup8.69.4
Quality of support8.19.8
Meets requirements8.69.6
NPS5080
Small Business14.3%22.2%
Mid-Market28.6%77.8%
Enterprise57.1%0.0%
Total page views32509
Total LLM citations20367

Mirage

Completely integrated property management solution for hotels, motels, inns, and resorts.

Pros

    HotelFriend

    HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, direct booking, channel manager, automated payments, event management, and guest experience tools in an all-in-one platform. It centralizes all essential tools in one platform, allowing hoteliers to manage reservations, front desk tasks, housekeeping, communication, payments, guest services, and restaurant operations efficiently — without switching between multiple systems.

    Pros