G2 Vendor Directory

Mint Service Desk vs. Proactivanet

A side-by-side comparison based on G2 review data.

MetricMint Service Desk

by OPGK Rzeszow S.A.

Proactivanet

by Proactivanet

Overall rating4.84.8
Review count1765
Ease of use8.99.4
Ease of setup9.39.1
Quality of support9.79.5
Meets requirements9.49.5
NPS93.33333393.75
Small Business52.9%13.8%
Mid-Market35.3%52.3%
Enterprise11.8%33.8%
Total page views215142
Total LLM citations160417

Mint Service Desk

Mint Service Desk is a certified and personalized ITSM software that guarantees the highest level of ticket management. The intuitive interface allows you to easily handle all incidents, and due to the automatic identification of IT assets in the network, it is possible to immediately access complete, accurate, and up-to-date data at any time. What's more, the system provides an advanced SLA function, the ability to track the Agent's working time, API, and the option of creating reports based on incidents, assets, or users.

Pros

    Proactivanet

    Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivanet ITSM is the industry’s highest rated service desk in the world according to 2021 independent industry research. The company has been growing every year since its foundation in 1998 and has offices in five countries.

    Pros

    • Customization
    • Customer Support
    • Ease of Use
    • Automation
    • Configuration Ease
    • Customizability