Mina (AI Teammate) vs. Fin

Mina is an AI teammate that turns meetings into action. Unlike conventional AI meeting assistants that quietly record conversations and send notes afterward, Mina actively participates in meetings, responds when addressed, understands the evolving context and helps teams complete work while the conversation is still happening. Mina works across the entire meeting lifecycle: Before the meeting, Mina can prepare agendas, retrieve relevant information from connected tools and brief participants with the context they need.

Fin is an AI Agent that helps CX teams deliver instant, accurate, & personalized experiences on any channel, in over 45 languages, 24/7. It is the highest-performing customer agent on the market, resolving 76% of queries on average across 12K+ customers, including highly complex, multi-step cases like refunds, account changes, or subscription issues. Fin connects into business systems, pulls customer data, and takes action in those systems – automatically resolving queries without needing a human.