Milvus TI vs. MSP360 RMM
A side-by-side comparison based on G2 review data.
| Metric | Milvus TI | MSP360 RMM |
|---|---|---|
| Overall rating | 4.8 | 4.4 |
| Review count | 132 | 56 |
| Ease of use | 9.4 | 8.9 |
| Ease of setup | 9.2 | 9.1 |
| Quality of support | 9.3 | 9.1 |
| Meets requirements | 9.5 | 8.6 |
| NPS | 92.424242 | 61.818182 |
| Small Business | 44.7% | 87.5% |
| Mid-Market | 42.4% | 12.5% |
| Enterprise | 12.9% | 0.0% |
| Total page views | 1,093 | 244 |
| Total LLM citations | 319 | 1,104 |
Milvus TI
O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.
- Asset Management
- Efficiency
- Ticket Management
- Automation
- Ticketing System
- Tracking Ease
MSP360 RMM
MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.
- Reliability
- Customer Support