G2 Vendor Directory

Milvus TI vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricMilvus TI

by Milvus

LogMeIn Resolve

by GoTo

Overall rating4.84.3
Review count132474
Ease of use9.49.1
Ease of setup9.29.0
Quality of support9.38.9
Meets requirements9.59.1
NPS92.42424255.201699
Small Business44.7%35.5%
Mid-Market42.4%43.1%
Enterprise12.9%21.4%
Total page views1,0931,211
Total LLM citations3195,616

Milvus TI

O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.

Pros

  • Asset Management
  • Efficiency
  • Ticket Management
  • Automation
  • Ticketing System
  • Tracking Ease

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features